Podcast by Heidi Lofthus #1 – Ken Weary, VP, Operations, Hotjar

???? Topic: Remote working, All or Nothing

✌️Heidi’s iGaming NEXT Podcast main sponsor is Pragmatic Solutions – Leading iGaming platform technology. For more info, click here: https://bit.ly/3lSy1B5.

This podcast is also sponsored by Kalamba Games & Rebel Status.

????Ken is the VP of Operations for Hotjar, a Malta-based start-up with over 150 remote team members currently distributed across 32 countries. Ken oversees People Operations, Finance, and Compliance at Hotjar. He is also a digital nomad and has been travelling the globe with his family for almost 7 years.

Prior to his travels, Ken held leadership positions in traditional corporate environments where he gained great experience but was tied to his desk. He relishes and advocates for life “outside the cube”.

In this podcast we cover:
???? 00:00 – Introduction
???? 00:23 – Hey Heidi! Hey Ken!
???? 00:48 – Ken as Heidi’s first guest
???? 01:27 – A brief introduction to Hotjar
???? 02:52 – What attracted Ken to Hotjar
???? 04:14 – Touchpoints of Hotjar
???? 05:43 – Pros of remote position at Hotjar
???? 08:11 – Hotjar’s physical locations
???? 09:25 – Reallocating the expense of physical workplace
???? 10:21 – Hotjar’s salary benchmark
???? 12:50 – Employee benefits
???? 16:06 – Employee culture at Hotjar
???? 19:24 – Fine-tuning employee meetups
???? 21:36 – Making sure every employee is included
???? 22:34 – The Harry Potter system
???? 26:30 – Ken’s view on the hybrid work environment
???? 26:41 – Drawbacks of hybrid model
???? 30:24 – Optional hybrid model
???? 31:42 – Favouritism in an optional hybrid model
???? 33:16 – How to start a remote work model?
???? 35:46 – Process of measuring productivity
???? 38:19 – Working time at Hotjar
???? 40:22 – Dos and don’ts of virtual meetings
???? 44:01 – Criteria for promotions at Hotjar
???? 47:17 – Work environment in the future
???? 49:35 – Will the future see a lack of work engagement?
???? 51:26 – Thank you, Ken! It was lovely having you